Making a booking with The Audio Suite is deemed to mean that you accept our terms and conditions.

The Audio Suite Terms & Conditions.


‘The Audio Suite’ means ‘Merlin Initiatives Ltd trading as The Audio Suite’
‘Services’ means any services provided by The Audio Suite
‘Products’ means any products supplied by The Audio Suite
‘Buyer’ means the client

Formation of Contract.

All products and services sold/provided by The Audio Suite are supplied subject to these conditions, which shall be the sole terms and conditions of any sale or supply by The Audio Suite to the buyer. No representative, agent or sales person has The Audio Suite’s authority to vary, amend or waive any of these conditions on behalf of The Audio Suite and no amendment or addition to any of them shall be deemed to have been accepted unless accepted in writing by The Audio Suite.

The Audio Suite retains ownership of all mix-data and Pro Tools project files, intellectual property rights and copyright unless otherwise stated. The Audio Suite further retains ownership of all goods/services until they have received payment in full. All charges are exclusive of VAT unless otherwise stated.
The agreed studio time for same-day projects such as Voice Over and ADR (Automated Dialogue Replacement) sessions where an artist’s voice is transmitted live to a receiving studio must be paid in full before the session commences via The Audio Suite’s online payment portal. A full VAT receipt will be issued when payment clears. No recorded assets from such a session will be transferred until such time as payment is received in full. On all projects with a total value of over £250 exclusive of VAT, The Audio Suite reserves the right to request a 50% deposit prior to commencing work. Full payment must be made by electronic transfer of the invoiced amount to The Audio Suite’s bank account within 14 days of the invoice date.
The Audio Suite reserves the right to charge interest on late payment in accordance with UK law laid out in ‘The Late Payment of Commercial Debts (Interest) Act 1998’. Guidance on the Act is set out in ‘A User’s Guide to the amended late payment legislation effective from 7 August 2002’, available on-line at: A guide may be obtained by telephoning 0870 150 2500, quoting reference URN 02/883. (Source: Department of Trade and Industry “Better Payment Practice”. Crown Copyright 1998.)

The Audio Suite reserves the right to alter costs, if reasonable to do so, if the scope of the work increases. The buyer will be notified of any increase before the extra work is completed.

The buyer may not transfer its rights or obligations under this contract to any other person, firm or company.

The Audio Suite may not change or add to any conditions unless it is reasonable to do so.

The Audio Suite will not be liable for: Any fault in their service or products caused by improper use. Failure to provide a service or product caused by events outside their reasonable control. Any loss or corruption of data, or damage to persons or property, arising from the use of The Audio Suite’s products or services.

The Audio Suite shall not be liable for any delay in, or failure to, perform any of its obligations under the contract if the delay or failure is caused by circumstances outside the reasonable control of The Audio Suite, and for any failure of any computer system, software or other equipment used by The Audio Suite, or any of its suppliers.

The Audio Suite shall under no circumstances be liable for any consequential loss (including loss of anticipated profits or third-party claims).

The Audio Suite reserves the right to charge up to 100% of any original quoted contract price if a quotation is accepted and subsequently cancelled by the buyer.

The Audio Suite reserves the right to charge up to 100% of any original quoted facility fee if a booking accepted by The Audio Suite is subsequently cancelled by the buyer within less than 2 working days notice.

Where programme credits are shown, where possible all work undertaken by The Audio Suite should be recognised on-screen under the appropriate heading, acknowledging the contribution that both The Audio Suite and the individual Engineers working for The Audio Suite have made to the production.

All recommendations and advice given by or on behalf of The Audio Suite are given for guidance only.

Data Storage Terms and Conditions.

The copyright of any audio and / or video material, where it is copyright The Audio Suite, will remain copyright The Audio Suite.
Any storage drive, disk or tape media remain the property of The Audio Suite.

Should data be lost, The Audio Suite will do everything within their control to reinstate the data. However The Audio Suite cannot be responsible for any catastrophic loss of data, for example, but not limited to, in the event of theft or fire.

Data drive(s) are held in storage to which only The Audio Suite employees have right of access to and is fully locked and alarmed overnight.

Any data held on any drive(s) will remain under the privacy clauses held with individual organisations.

January 1st, 2021.